Eligibility
Verifies coverage and plan status before the claim ever stalls.
Your claims don’t chase
themselves. Luna does.
LunaBill’s AI agents work your entire AR queue:
portals, payer calls, denials, appeals.
Your team reviews outcomes, not status updates.
How Luna works a claim: a claim sits unpaid past its payer’s clock. Luna checks the payer portal first. If the claim is stalled, Luna calls the payer and gets it reprocessed or escalated with a reference number. If it was denied, Luna drafts and files the appeal. The claim is paid days later and every action is written back to your EHR.
Working claims for
Everything between submitted and paid.
No black box. Luna does what your best AR rep does, on every claim, every day. Your staff never sits on hold again.
Portal checks
Pulls status, denial codes, and payment details from every payer portal.
Payer calls
Navigates the IVR, waits on hold, and gets answers from a live rep.
Denials and appeals
Reads the denial, drafts the appeal, and files it with records attached.
Resubmissions
Fixes the payer ID or the COB and sends the claim back out clean.
Posting
Writes payments, reference numbers, and notes back to your EHR.
$32M+ of AR worked in 30 days. Zero added headcount.
At Nutex Health, a 24 campus U.S. health system with a 60+ person revenue cycle team.
11.1×lower cost per claim ($22.28 vs $2.00)
45→7days in AR, 60+ day commercial claims
22→4minutes per claim follow up
90,000+payer interactions / month, portfolio wide
Cost per claim compares Nutex’s fully loaded internal benchmark with LunaBill’s price per claim. AR aging measured on commercial claims aged 60+ days, within 3 months of go live. Payer interactions are trailing 30 days across all LunaBill customers.
Built for health systems. Trusted by RCM firms.
Work the backlog without growing it.
Your billers stop holding for payers and start reviewing outcomes. The agents take the portals, the calls, the denials, and the resubmissions, inside the EHR you already run.
Scale client portfolios, not payroll.
Deploy across client accounts in days. Every claim carries a full audit trail you can hand to the client, and your team keeps the judgment calls while the agents do the volume.
Plugs into the systems you already run.
Epic, Cerner, GoRev, Waystar, Availity. Pilot in 48 hours.
Epic
Cerner
GoRev
Waystar
AvailityHear Luna on a real payer call.
Luna on hold, navigating the IVR, getting a live answer — without a single staff minute.
No PHI in this recording.
You pay when you get paid.
1.5% of net collections recovered. Nothing upfront. If we recover nothing, you owe nothing.
1.5%of net collections recovered, billed only after the money lands
$0upfront. No license fees, no implementation fees
100%performance based. No recovery, no fee
This is an infrastructure problem, not a staffing problem. The revenue cycle shouldn’t require an army of people on hold.
Suhail Parry · Cofounder and CEO
Common questions about AI in the revenue cycle.
What is LunaBill?
LunaBill is an AI revenue cycle management platform that automates accounts receivable (AR) for hospitals and RCM firms. A coordinated team of AI agents works each claim end to end: checking payer portals, calling insurance companies, handling denials, filing appeals, and resubmitting claims, so your billing staff review outcomes instead of sitting on hold.
How does AI automate the hospital revenue cycle?
LunaBill’s AI agents do the mechanical work that slows revenue cycle teams down. They log into payer portals, place and hold claim status calls, navigate phone trees, read back denials, and queue the right next action, around the clock and in parallel, inside the EHR you already run. Your team keeps the judgment calls; the agents do the volume.
Does LunaBill actually call insurance companies?
Yes. Luna places real calls to payers, waits on hold, navigates the IVR, and gets a live answer without using a single staff minute. Across the LunaBill portfolio that is more than 90,000 payer interactions a month.
Which EHRs and clearinghouses does LunaBill work with?
LunaBill plugs into the systems you already run, including Epic, Cerner, GoRev, Waystar, and Availity. Most customers are piloting on their own claims within 48 hours, with a BAA signed in under a day.
How much does LunaBill cost?
Pricing is performance based. LunaBill bills 1.5% of net collections recovered, only after the money lands. There is nothing upfront, no license fees, and no implementation fees. If we recover nothing, you owe nothing.
Is LunaBill HIPAA compliant and secure?
Yes. LunaBill is HIPAA compliant with enterprise grade security, executes a BAA in under a day, and is SOC 2 Type I (Type II in progress). A public trust center is available at trust.lunabill.com.
What results can hospitals expect?
At Nutex Health, a 24 campus U.S. health system, LunaBill worked $32M+ of AR in 30 days with zero added headcount. Days in AR on 60+ day commercial claims fell from 45 to 7, and fully loaded cost per claim dropped from $22.28 to $2.00.
Who is LunaBill built for?
LunaBill is built for hospital and health system revenue cycle teams that need to work a growing backlog without growing headcount, and for RCM and BPO firms that want to scale client portfolios without scaling payroll.
See it on your real claims.
30 minutes. We’ll demo on your payer mix and scope a free pilot on your backlog.
- Live walkthrough on your real claims.
- Tailored to your payer mix and EHR.
- Free pilot on your actual backlog.
Or email suhail@lunabill.com.